Steffen Rusten

My LinkedIn

What do I do? Marketing and communications. Can I be more specific? Sure. I'm an ideas man. I'm passionate about the things I believe in and I know how to push ideas from concept to delivery.

I'm driven by a desire to ensure companies are providing great customer service and communicating effectively with their customers.

I'm heavily interested in new media and how it can help drive conversations and communications. Getting the right messages to the right people, is my job. Listening to what bounces back and deriving value and insight from that, is a pleasure.

If I can fit some time in for some football, I'm all set.
Specialties: Marketing, social media, customer insight, communications, engagement, community, customer service, sentiment monitoring, social media monitoring
  • Jun 2011 - Present
    Social Media Executive / GE Capital
  • Oct 2010 - Present
    Communications Analyst / GE Capital
    Implementation and monitoring of social media for GE Capital New Zealand.
    Deliver the critical functions of policies and procedures, intranet administration and associated communications for all business functions.
    Support alignment opportunities and productivity gains across functional areas.
  • 2004 - 2009
    University of Auckland
    Bachelor of Commerce in Marketing, Economics
Websites:
About Me, My Quora
Honors:
3rd place in group presenting marketing proposals to Tourism New Zealand and Rugby New Zealand as part of my marketing 306 class (Advertising and Communication). Won Lion Nathan New Business Team Award and received the overall Marketing award
Interests:
Social media, new technology, customer centricity, communications, risk analysis, market segmentation, targeted advertising, direct mail, football, poker, music

My Foursquare

We're in a new world. It's about conversations, connections and service.
| marketing.communications.insight.engagement |

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